Privacy Policy

Last Updated: May 28, 2026

This Privacy Policy describes how Smoking Timber LLC (“we,” “us,” or “our”) collects, uses, and protects personal information when you use this website. This website serves customers in the United States.

Information We Collect

• Order and checkout information (name, shipping address, email, and order details)
• Communications you send to us (contact form messages and support requests)
• Review submissions and optional review photos
• Technical and usage data collected automatically through cookies and similar technologies, such as pages visited, date and time of visits, referring and exit pages, IP address, browser type, device details, and email open/click behavior

How We Use Information

• Process and fulfill orders (including order and shipping confirmations)
• Provide customer support and order updates
• Send service and marketing emails (including post-purchase review requests) unless you opt out
• Measure site traffic, performance, and page popularity
• Personalize content and measure and optimize advertising campaigns
• Prevent fraud, abuse, and unauthorized access, and comply with legal requirements

Cookies and Tracking

This website uses an opt-out model. Cookies and similar technologies for analytics and advertising are enabled by default so we can measure site performance, understand how visitors use the site, and deliver and optimize marketing. We do not display a cookie consent banner. By using the site you agree to this use of cookies; you may opt out at any time using the methods described below.

Services we use include:

• Google Analytics 4 and Google Ads — set first-party cookies to measure sessions, page views, and conversions, and to build remarketing audiences. Governed by Google’s Privacy Policy. We use Google Consent Mode v2 (analytics_storage, ad_storage, ad_user_data, ad_personalization), which is granted by default for this US website.
• Meta Pixel — measures ad performance and enables remarketing audiences on Facebook and Instagram. Governed by Meta’s Privacy Policy.
• Server-side pageview logging — we also record the page path and referring URL in our own server logs to understand traffic.

Digital Advertising and Your Choices

You can control or opt out of cookies and interest-based advertising at any time:

• Browser controls: most browsers let you block or delete cookies through their settings.
• Google: opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and manage ad personalization at Google Ad Settings.
• Industry tools: opt out of interest-based ads from participating companies at aboutads.info and networkadvertising.org.
• Marketing emails: unsubscribe using the link in any email we send.
• Data requests: contact us to request access, correction, or deletion where applicable.

Sharing of Information

We share data only with service providers needed to run the business, including payment processing (Stripe), email delivery, hosting (Microsoft Azure), analytics, and advertising partners (Google and Meta) as described above. We do not sell your personal information.

Data Retention

We retain information as long as needed for order fulfillment, legal obligations, dispute resolution, and legitimate business operations. Anonymous server logs are retained for up to 12 months.

Security

We use reasonable administrative and technical measures to protect data. No method of transmission or storage can be guaranteed to be 100% secure.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact

If you have privacy questions, contact us through the contact form on our website.